How can we help?

Getting started

10 guides

• Sign in to Curious
• Reset a forgotten password
• Stay signed in, and sign out

• Find your way round the dashboard
• Take or replay the dashboard tour
• Your Home page explained
• Work through the getting-started checklist
• Remove the sample exhibit
• Switch between dark and light mode
• What each plan includes

Exhibits

5 guides

• Add a new exhibit
• Rename an exhibit
• Hide an exhibit while it's closed

• Delete an exhibit
• See an exhibit the way visitors do

Animals & objects

12 guides

• Add an animal or object
• Copy an animal into another exhibit
• Edit an animal's fact file

• Add or change photos
• Add a “Did you know?” fact
• Save as a draft and publish later
• Get back edits you didn't save
• Hide an animal from visitors
• Put an animal at the top of the list
• Preview a fact file before publishing
• Delete an animal or object
• Fix the problems in Needs attention

Talks, experiences & stories

5 guides

• Add talk times
• Change or cancel a talk time
• Add an experience

• Write a blog post
• Edit or remove a blog post

Quizzes

4 guides

• Create a quiz
• Add questions and answers
• Choose quiz settings: score, confetti, which exhibits

• Add a parting fact to a quiz

Discovery & rewards

4 guides

• How Discovery badges work
• Set up Discovery rewards
• Hand over a reward at the desk

• Read your Discovery report

QR codes & signs

5 guides

• Print QR codes for your exhibits
• Download a QR code for a sign
• Where to put your QR signs

• Test a QR code before you print
• A QR code won't open

Live Labels wall screens

7 guides

• Add a wall screen
• Set up a screen on its display
• Find out which screen is which

• Choose what a screen shows
• Turn on the attract loop and talk reminders
• Archive or restore a screen
• A screen has gone offline

Forwarding links

5 guides

• Make a forwarding link
• Print a QR code for a link
• Change where a link goes

• Archive or restore a link
• See how many people scanned a link

Insights

9 guides

• Read your Insights overview
• Visitors: numbers, busiest times and journeys
• Look at one exhibit in detail

• Education: what visitors learned
• Feedback: read and act on comments
• Find your best visitor comments
• Download your data as a spreadsheet
• Your monthly report email
• Choose where emails go

Visitor feedback survey

2 guides

• Set up your feedback questions
• Change a question's type or order

Donations & payments

5 guides

• Connect Stripe to take payments
• Create a donation appeal
• Choose where an appeal appears

• End or reopen an appeal
• See your donations

Branding

3 guides

• Set your colours
• Add your logo
• Reset branding to the Curious defaults

Account & billing

5 guides

• Update your venue and contact details
• Change your plan
• Update your card

• Download invoices
• Cancel your plan

Team

6 guides

• Invite someone to your team
• Change someone's role
• Remove someone from your team

• Change your name or password
• Choose who gets the summary e-mails
• See who changed what

What visitors see

4 guides

• What happens when a visitor scans a QR code
• The first-visit welcome screen
• Hearts: how visitors like an animal

• Share my visit