Set up your feedback questions.

• About 3 minutes
• Accelerate and up
• Screens updated 26 Oct 2026

Your visitor feedback survey asks visitors a few short questions about their visit. You choose the questions, and the answers arrive in Feedback under Insights.

Steps

1. 1

   In the sidebar, under Insights, click Feedback.

   

2. 2

   Under Survey Questions, click Add New Question. The question form opens below the list.

   

3. 3

   Type the question in Question Text.

   

4. 4

   In Question Type, choose Rating Scale. Options 1 to 5 are filled in for you.

   TipFor your own answers, choose Multiple Choice, type each answer in its own box and click + Add Option for more. Yes/No and Text Response need no answers typed in.

   

5. 5

   Tick Required Question if every visitor must answer it.

   

6. 6

   Click Save Question. It appears in the list of questions.

   

7. 7

   To try the survey as a visitor, click Open your survey. It opens in a new tab.

   

What visitors see

• One question at a time, with a progress bar.
• A Rating Scale question shows five faces, from 😞 for 1 to 😍 for 5. Multiple Choice shows a button for each answer, and Yes/No shows Yes and No buttons. Visitors tap one to move on.
• A Text Response question shows a box to type in, up to 1,000 characters, and a Next button.
• A required question has to be answered before visitors can go on. Any other question has a Skip button.
• Only the first six questions are asked, so the survey takes about a minute.
• At the end they see Survey Completed 🎉 and can add their name and e-mail if they want to, then Submit Survey or Skip & Submit.
• If their ratings average 4.5 or more, and a Google review link is set up for your venue, they're asked to Leave a Google review. If the average is under 3, they're offered Email the manager, which e-mails your venue.

Good to know

• A new question goes to the end of the list. To move it, see "Change question types and order".
• Section Name is the label shown above the question. Leave it as General Survey unless you want to group questions.
• The survey's address is shown under Survey Questions: get-curio.us/ followed by your site number and /survey.html, for example get-curio.us/1234/survey.html. Link to it from a QR code, an e-mail or your website.
• Skipped questions are left out of that visitor's answers, so Answered per question in Feedback shows which questions visitors skip.