What happens when a visitor scans a QR code.
Visitors scan the QR code on an exhibit's sign with their phone camera. Your guide opens in their phone's web browser at that exhibit's page. There's no app to download and no account to make.
Steps
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The visitor points their phone camera at the QR code on the sign and taps the link that appears.
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The exhibit's page opens, with its photo and name, and a count such as “3 species · 1 resident · 2 things to do”.
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Below that, the animals and activities are listed in up to three groups: Meet the residents (animals with a name), Species to spot, and Things to do (quizzes, films, audio guides and stories).
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The visitor taps a row to open its fact file, film, audio guide or quiz. When they come back, the row has a tick, and the pill at the top counts how many they've viewed, such as “2 of 6 viewed”.
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To scan the next sign, they tap Scan at the top of the guide, or use their camera again.
Good to know
- An animal's own QR code skips the exhibit page and opens its fact file straight away.
- Once a visitor has opened something, a Your discovery so far bar appears at the top of the page. It counts what they've discovered and the badges they've earned.
- Experiences you've linked to the exhibit and any donation appeal show on the page too.
- If the exhibit is hidden or under maintenance, visitors see a friendly notice instead, such as “This exhibit is having a rest”. An exhibit with nothing in it yet says “This exhibit is still being set up”.
- A code that doesn't match any exhibit shows “We can't find that exhibit”, with a Browse exhibits button.
- Visitors who open your guide without a QR code see Choose an exhibit, a list of all your exhibits.
- Visitors see the guide in their phone's language if you've turned that language on.